Frequently Asked Questions
Everything you need to know about your SKIMS MÉXICO shopping experience.
What are the shipping times for orders within Mexico?
Standard shipping typically takes 3-5 business days to major cities like Mexico City, Monterrey, and Guadalajara. Express options are available at checkout for 1-2 day delivery.
How do I determine my correct size?
We recommend using our detailed size guide located on each product page. Our shapewear is designed to be true to size for a compressive fit; if you prefer more comfort for daily wear, we suggest sizing up.
What is the return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. For hygiene reasons, some intimate items may be final sale.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and local Mexican payment methods including Mercado Pago and OXXO Pay.
Are there additional customs fees for orders in Mexico?
No, all prices shown on our website include applicable taxes and duties. There are no hidden fees or additional customs charges upon delivery.
How should I care for my SKIMS products?
To maintain the elasticity and quality of the fabric, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or fabric softeners.